SAP Cloud for Customer (SAP C4C) is a software as a service (SaaS) platform for sales and service. SAP Cloud for Customer is designed with a mobile-first approach to meet the requirements of today’s sales and service professionals who need information about customers any time in any location.
The solution is emphasizing on allowing sales professionals to spend more time selling and less time interacting with a sales force automation application.
Specific features include account management functions; integration with SAP ERP, SAP JAM, Social Media, Microsoft Outlook, Gmail, and Lotus Notes; real-time analytics; support for mobile devices like iPhone, iPad, Android and BlackBerry.
Equip your marketing, sales and customer service teams with SAP cloud solutions to win with today’s empowered customers.
- Know your customers like never before
- Guide your customer’s journey every step of the way
- Turn prospects into promoters