Engaging Customers at the Right Moment
Retail Industry Overview
Customers expect relevant products, information, and engagement when they want, meaning now. How do retailers respond to this increasing need to engage at the right moment, consistently, across multiple sales channels and technologies? By transforming their business with a single real-time retail platform that helps them see the future and deliver on the promises they’re making to customers and investors
Industry priorities for Retail Companies
- Customer-centric marketing and merchandising: Develop tailored assortments, pricing, and promotion strategies to constantly adapt to keep customers engaged.
- Sourcing, buying, and private label: Profitably collaborate within a global business network of vendors and manufacturers to deliver differentiating value to customers.
- Supply chain: Apply real-time, omnichannel visibility to drive cost-effective distribution of products to customers when they need them.
- Omnicommerce: Adopt a single commerce strategy and vision across channels to enhance the personalized experience in both the physical store and the digital world.
GapBridge offers cutting edge ERP, Analytics, Mobility and Cloud solutions well suited to retail industry to help retailers know their customers and understand their business in every moment. As a result, they can create compelling shopping experiences and drive profitable growth through:-
- Create personalized, compelling shopper experiences across all channels and business models
- Gain a 360-degree view of consumer behavior by engaging with your target audience over any touch point.
- Gain a real-time view of customers and inventories, improve operating efficiencies, revamp your supply chain optimize inventory, warehouses, transportation and ultimately grow your top and bottom line at the same time.
- Analyze, plan, and optimize assortments, prices, and promotions based on your customer needs.
- Simplify HR processes, support talent development, and maximize employee engagement.
- Take advantage of financial best practices and gain real-time insight into profitability.
- Sourcing, buying, and private label – Buy and manufacture your private label with a global network of business partners.
- Leverage analytics to improve operational efficiency and margins